{"id":3113,"date":"2022-03-17T10:00:00","date_gmt":"2022-03-17T16:00:00","guid":{"rendered":"https:\/\/singularityumexicosummit.com\/?p=3113"},"modified":"2022-03-17T10:00:00","modified_gmt":"2022-03-17T16:00:00","slug":"the-social-dilemma-will-freak-you-out-but-theres-more-to-the-story","status":"publish","type":"post","link":"https:\/\/singularityumexico.com\/en\/the-social-dilemma-will-freak-you-out-but-theres-more-to-the-story\/","title":{"rendered":"\u2018The Social Dilemma\u2019 Will Freak You Out\u2014But There\u2019s More to the Story"},"content":{"rendered":"<p>Is social media ruining the world?<\/p>\n\n\n\n<p>Dramatic political polarization. Rising anxiety and depression. An uptick in teen suicide rates.&nbsp;<a href=\"https:\/\/singularityhub.com\/2020\/09\/04\/microsofts-new-deepfake-detector-puts-reality-to-the-test\/\">Misinformation<\/a>&nbsp;that spreads like wildfire.<\/p>\n\n\n\n<p>The common denominator of all these phenomena is that they\u2019re fueled in part by our seemingly innocuous participation in digital social networking. But how can simple acts like sharing photos and articles, reading the news, and connecting with friends have such destructive consequences?<\/p>\n\n\n\n<p>These are the questions explored in the new Netflix docu-drama\u00a0<em>The Social Dilemma<\/em>. Directed by Jeff Orlowski, it features several former Big Tech employees speaking out against the products they once upon a time helped build. Their reflections are interspersed with scenes from a family whose two youngest children are struggling with social media addiction and its side effects. There are also news clips from the last several years where reporters decry the technology and report on some of its nefarious impacts.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"The Social Dilemma | Official Trailer | Netflix\" width=\"1020\" height=\"574\" src=\"https:\/\/www.youtube.com\/embed\/uaaC57tcci0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.tristanharris.com\/\">Tristan Harris<\/a>, a former Google design ethicist who co-founded the&nbsp;<a href=\"https:\/\/www.humanetech.com\/\">Center for Humane Technology<\/a>&nbsp;(CHT) and has become a&nbsp;<a href=\"https:\/\/www.wsj.com\/articles\/the-new-tech-avengers-1530285064\">crusader for ethical tech<\/a>, is a central figure in the movie. \u201cWhen you look around you it feels like the world is going crazy,\u201d he says near the beginning. \u201cYou have to ask yourself, is this normal? Or have we all fallen under some kind of spell?\u201d<\/p>\n\n\n\n<p>Also featured are&nbsp;<a href=\"http:\/\/aza.wtf\/\">Aza Raskin<\/a>, who co-founded CHT with Harris,&nbsp;<a href=\"https:\/\/justinrosenstein.com\/\">Justin Rosenstein<\/a>, who co-founded Asana and is credited with having created Facebook\u2019s \u201clike\u201d button, former Pinterest president&nbsp;<a href=\"https:\/\/www.vox.com\/2017\/11\/30\/16717432\/tim-kendall-pinterest-leaving-departs-ipo-health-care-startup\">Tim Kendall<\/a>, and writer and virtual reality pioneer&nbsp;<a href=\"http:\/\/www.jaronlanier.com\/\">Jaron Lanier<\/a>. They and other experts talk about the way social media gets people \u201chooked\u201d by exploiting the brain\u2019s dopamine response and using machine learning algorithms to serve up the customized content most likely to keep each person scrolling\/watching\/clicking.<\/p>\n\n\n\n<p>The movie veers into territory explored by its 2019 predecessor&nbsp;<em><a href=\"https:\/\/www.thegreathack.com\/\">The Great Hack<\/a>\u2014<\/em>which dove into the Cambridge Analytica scandal and detailed how psychometric profiles of Facebook users helped manipulate their political leanings\u2014by having its experts talk about the billions of&nbsp;<a href=\"https:\/\/singularityhub.com\/2020\/06\/28\/your-personal-data-is-worth-money-and-andrew-yang-wants-to-get-you-paid\/\">data<\/a>&nbsp;points that tech companies are constantly collecting about us. \u201cEvery single action you take is carefully monitored and recorded,\u201d says Jeff Siebert, a former exec at Twitter. The intelligence gleaned from those actions is then used in conjunction with our own psychological weaknesses to get us to watch more videos, share more content, see more ads, and continue driving Big Tech\u2019s money-making engine.<\/p>\n\n\n\n<p>\u201cIt\u2019s the gradual, slight, imperceptible change in your own behavior and perception that is the product,\u201d says Lanier. \u201cThat\u2019s the only thing there is for them to make money from: changing what you do, how you think, who you are.\u201d The elusive \u201cthey\u201d that Lanier and other ex-techies refer to is personified in the film by three t-shirt clad engineers working tirelessly in a control room to keep peoples\u2019 attention on their phones at all costs.<\/p>\n\n\n\n<p>Computer processing power, a former&nbsp;<a href=\"https:\/\/singularityhub.com\/2020\/09\/21\/nvidias-arm-acquisition-brings-the-two-key-technologies-of-this-century-under-one-roof\/\">Nvidia<\/a>&nbsp;product manager points out, has increased exponentially just in the last 20 years; but meanwhile, the human brain hasn\u2019t evolved beyond the same capacity it\u2019s had for hundreds of years. The point of this comparison seems to be that if we\u2019re in a humans vs. computers showdown, we humans haven\u2019t got a fighting chance.<\/p>\n\n\n\n<p>But&nbsp;<em>are<\/em>&nbsp;we in a humans vs. computers showdown? Are the companies behind our screens really so insidious as the evil control room engineers imply, aiming to turn us all into mindless robots who are slaves to our lizard-brain impulses? Even if our brain chemistry is being exploited by the design of tools like Facebook and YouTube, doesn\u2019t personal responsibility kick in at some point?<\/p>\n\n\n\n<p><em>The Social Dilemma<\/em>&nbsp;is a powerful, well-made film that exposes social media\u2019s ills in a raw and immediate way. It\u2019s a much-needed call for government regulation and for an actionable ethical reckoning within the tech industry itself.<\/p>\n\n\n\n<p>But it overdramatizes Big Tech\u2019s intent\u2014these are, after all, for-profit companies who have created demand-driven products\u2014and under-credits social media users. Yes, we fall prey to our innate need for connection and approval, and we\u2019ll always have a propensity to become addicted to things that make us feel good. But we\u2019re still responsible for and in control of our own choices.<\/p>\n\n\n\n<p>What we\u2019re seeing with social media right now is a cycle that\u2019s common with new technologies. For the first few years of social media\u2019s existence, we thought it was the best thing since sliced bread. Now it\u2019s on a nosedive to the other end of the spectrum\u2014we\u2019re condemning it and focusing on its ills and unintended consequences. The next phase is to find some kind of balance, most likely through adjustments in design and, possibly, regulation.<\/p>\n\n\n\n<p>\u201cThe way the technology works is not a law of physics. It\u2019s not set in stone. These are choices that human beings like myself have been making, and human beings can change those technologies,\u201d says Rosenstein.<\/p>\n\n\n\n<p>The issue with social media is that it\u2019s going to be a lot trickier to fix than, say, adding seatbelts and air bags to cars. The sheer size and reach of these tools, and the way in which they overlap with issues of freedom of speech and privacy\u2014not to mention how they\u2019ve changed the way humans interact\u2014means it will likely take a lot of trial and error to come out with tools that feel good for us to use without being addicting, give us only true, unbiased information in a way that\u2019s engaging without preying on our emotions, and allow us to share content and experiences while preventing misinformation and hate speech.<\/p>\n\n\n\n<p>In the most recent&nbsp;<a href=\"https:\/\/samharris.org\/podcasts\/218-welcome-cult-factory\/\">episode of his podcast&nbsp;<em>Making Sense<\/em><\/a>, Sam Harris talks to Tristan Harris about the movie and its implications. Tristan says, \u201cWhile we\u2019ve all been looking out for the moment when&nbsp;<a href=\"https:\/\/singularityhub.com\/topics\/#ai\">AI<\/a>&nbsp;would overwhelm human strengths\u2014when would we get the Singularity, when would AI take our jobs, when would it be smarter than humans\u2014we missed this much much earlier point when technology didn\u2019t overwhelm human strengths, but it undermined human weaknesses.\u201d<\/p>\n\n\n\n<p>It\u2019s up to tech companies to re-design their products in more ethical ways to stop exploiting our weaknesses. But it\u2019s up to us to demand that they do so, be aware of these weaknesses, and resist becoming cogs in the machine.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-background has-black-background-color has-black-color is-style-wide\"\/>\n\n\n\n<p><em>Image Credit:\u00a0<a href=\"https:\/\/unsplash.com\/@robman?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\" target=\"_blank\" rel=\"noreferrer noopener\">Rob Hampson<\/a>\u00a0on\u00a0<a href=\"https:\/\/unsplash.com\/?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\" target=\"_blank\" rel=\"noreferrer noopener\">Unsplash<\/a><\/em><\/p>\n\n\n\n<p><strong>Author:<\/strong><\/p>\n\n\n\n<p>Vanessa is senior editor of Singularity Hub. She&#8217;s interested in biotechnology, genetics, renewable energy, the roles technology and science play in geopolitics and international development, and countless other topics. <a href=\"https:\/\/singularityhub.com\/author\/vbatesramirez\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learn More<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/singularityhub.com\/2020\/09\/29\/the-social-dilemma-will-make-you-want-to-delete-everything-but-should-you\/\" target=\"_blank\" rel=\"noreferrer noopener\">Original Article<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Is social media ruining the world? Dramatic political polarization. Rising anxiety and depression. An uptick in teen suicide rates.&nbsp;Misinformation&nbsp;that spreads like wildfire. The common denominator of all these phenomena is that they\u2019re fueled in part by our seemingly innocuous participation in digital social networking. But how can simple acts like sharing photos and articles, reading [&#8230;]\n","protected":false},"author":1,"featured_media":3114,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"episode_type":"audio","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","footnotes":""},"categories":[13],"tags":[91,67,68,55,56,32],"series":[],"class_list":["post-3113","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articulos-ingles","tag-creative-commons","tag-ethics","tag-etica","tag-neurociencia","tag-neuroscience","tag-tech"],"episode_featured_image":"https:\/\/singularityumexico.com\/wp-content\/uploads\/2022\/03\/The-Social-Dilemma-Netflix-phone-1068x601-1.jpg","episode_player_image":"https:\/\/singularityumexico.com\/wp-content\/uploads\/2023\/05\/11711533-1673157178559-89a95be153719-4-scaled.jpg","download_link":"","player_link":"","audio_player":false,"episode_data":{"playerMode":"dark","subscribeUrls":{"apple_podcasts":{"key":"apple_podcasts","url":"","label":"Apple Podcasts","class":"apple_podcasts","icon":"apple-podcasts.png"},"stitcher":{"key":"stitcher","url":"","label":"Stitcher","class":"stitcher","icon":"stitcher.png"},"google_podcasts":{"key":"google_podcasts","url":"","label":"Google Podcasts","class":"google_podcasts","icon":"google-podcasts.png"},"spotify":{"key":"spotify","url":"","label":"Spotify","class":"spotify","icon":"spotify.png"}},"rssFeedUrl":"https:\/\/singularityumexico.com\/en\/feed\/podcast\/the-feedback-loop-by-singularity","embedCode":"<blockquote class=\"wp-embedded-content\" data-secret=\"O34EMhppfp\"><a href=\"https:\/\/singularityumexico.com\/en\/the-social-dilemma-will-freak-you-out-but-theres-more-to-the-story\/\">\u2018The Social Dilemma\u2019 Will Freak You Out\u2014But There\u2019s More to the Story<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/singularityumexico.com\/en\/the-social-dilemma-will-freak-you-out-but-theres-more-to-the-story\/embed\/#?secret=O34EMhppfp\" width=\"500\" height=\"350\" title=\"&#8220;\u2018The Social Dilemma\u2019 Will Freak You Out\u2014But There\u2019s More to the Story&#8221; &#8212; Singularity Mexico\" data-secret=\"O34EMhppfp\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! 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